作为全球最大的在线购物平台,亚马逊每天都有数以百万计的交易进行。
随之而来的,当然还有数不尽的评论和评分。这些评论直接影响着卖家的生意,而差评更是让人头疼不已。
今天招单猫就来分享介绍多个有效的办法,教你如何在亚马逊上优雅地删除差评,让你的店铺口碑一路飙升!📈✨
开CASE删差评的话术模板
有差评不要害怕,除了让运营积极主动联系买家提出补偿之外;卖家们还可以尝试按照下面的模板去开case联系客服 申请删除差评,有用记得点赞收藏!
① 没有VP,恶意差评
Dear Amazon Team,
This customer review lacks a Verified Purchase tag.I checked all orders and couldn't find this one.
The reviewer never bought or used the product,so this is a malicious comment based on no genuine experience.
It is unfair to us and could mislead other customers. Please check and help us remove it.Thank you in advance.
Best Regards,
② 有使用痕迹Dear Amazon,
This review states that the buyer received a scratched and used item,with a damaged package, suggesting it was mishandled during Amazon's shipping.
It seems the item was a return that wasn't properly inspected before being put back in the sellable stock,causing this buyer to receive a used product.
Since Amazon shipped the package,the responsibility is Amazon's.
We thoroughly check all products before sending them to Amazon's warehouse.
Please i nvestigate and help us remove it.Thank you!
③ 很满意 ,但是给差评
Dear Amazon,
We believe this review was left with the wrong rating.
The content of the review is positive in all aspects,but the buyer gave us only 3 stars.
Perhaps the buyer accidentally clicked the wrong star in their excitement.
Please investigate and help us remove it. Thank you!
④ 差评带有侮辱性的语言
Dear Amazon Team,
The customer review contains obscene language.
While every buyer has the right to review a product,using foul language is against Amazon's review policy.
The content of the review includes: "只截取脏话部分". Please investigate and help us remove it.Thank you!
⑤ 留评错的差评.........
作为全球最大的在线购物平台,亚马逊每天都有数以百万计的交易进行。随之而来的,当然还有数不尽的评论和评分。这些评论直接影响着卖家的 生意,而差评更是让人头疼不已。今天招单猫就来分享介绍多个有效的办法,教你
原文转载:https://www.kjdsnews.com/a/1904131.html
泰国发物流 至泰国快递 发泰国的快递吗 fitness 中国发泰国发什么快递 国内快递到泰国 亚马逊当日/次日达业务创新纪录,上半年交付量增长30%! 针对10种差评情况,亚马逊开CASE删差评的话术!