跨境电商资讯：针对10种差评情况，亚马逊

作为全球最大的在线购物平台，亚马逊每天都有数以百万计的交易进行。

随之而来的，当然还有数不尽的评论和评分。这些评论直接影响着卖家的生意，而差评更是让人头疼不已。

今天招单猫就来分享介绍多个有效的办法，教你如何在亚马逊上优雅地删除差评，让你的店铺口碑一路飙升！📈✨

---

开CASE删差评的话术模板

有差评不要害怕，除了让运营积极主动联系买家提出补偿之外；卖家们还可以尝试按照下面的模板去开case联系客服 申请删除差评，有用记得点赞收藏！

① 没有VP，恶意差评

Dear Amazon Team,

This customer review lacks a Verified Purchase tag.I checked all orders and couldn't find this one.

The reviewer never bought or used the product,so this is a malicious comment based on no genuine experience.

It is unfair to us and could mislead other customers. Please check and help us remove it.Thank you in advance.

Best Regards,

② 有使用痕迹Dear Amazon,

This review states that the buyer received a scratched and used item,with a damaged package, suggesting it was mishandled during Amazon's shipping.

It seems the item was a return that wasn't properly inspected before being put back in the sellable stock,causing this buyer to receive a used product.

Since Amazon shipped the package,the responsibility is Amazon's.

We thoroughly check all products before sending them to Amazon's warehouse.

Please i nvestigate and help us remove it.Thank you!

③ 很满意 ，但是给差评

Dear Amazon,

We believe this review was left with the wrong rating.

The content of the review is positive in all aspects,but the buyer gave us only 3 stars.

Perhaps the buyer accidentally clicked the wrong star in their excitement.

Please investigate and help us remove it. Thank you!

④ 差评带有侮辱性的语言

Dear Amazon Team,

The customer review contains obscene language.

While every buyer has the right to review a product,using foul language is against Amazon's review policy.

The content of the review includes: "只截取脏话部分". Please investigate and help us remove it.Thank you!

⑤ 留评错的差评.........

作为全球最大的在线购物平台，亚马逊每天都有数以百万计的交易进行。随之而来的，当然还有数不尽的评论和评分。这些评论直接影响着卖家的 生意，而差评更是让人头疼不已。今天招单猫就来分享介绍多个有效的办法，教你

原文转载：https://www.kjdsnews.com/a/1904131.html

泰国发物流 至泰国快递 发泰国的快递吗 fitness 中国发泰国发什么快递 国内快递到泰国 亚马逊当日/次日达业务创新纪录，上半年交付量增长30%！ 针对10种差评情况，亚马逊开CASE删差评的话术！