订单前寄样是我们的常规操作，但是样品寄到后，客户却不回复了，这时候我们就需要发跟进邮件保证和客户直接的关系。那么对于这封邮件如何写、有哪些技巧？
作为一个外贸人，在跟进客户问题上，一定要有些独到的策略和小心机。对于寄样后的跟进邮件，一定要找准时间点，其中三个点是关键：
1、样品寄出当天；
2、2、样品到达前一天；
3、3、客户签收后48小时内；
我们就这三点来详细展开。
1、样品寄出当天，邮件可简短告知客户样品已发出，可以用google地图标出样品发出地及线路图，另外可以展示3秒内的装箱视频；
案例：
Subject: YourLEDNight Light Sample Has Shipped – Limited-Time Offer
Dear [Client's Name],
▶ Shipping Confirmation
Your order (SR84779TC6) is on its way from ShanghaiPort, with an estimated delivery time of 11 days. Tracking details: [DHLTracking#].
▶ Special Opportunity
Place your first order within 7 days to secure:
✅ 5% discount
✅ Free shipping on orders over 500pcs (FOBShanghai)
Note: Material costs are expected to increase after September 30.
Next Step:
Reply "YES" to claim your offer or schedule a call: [Calendly Link].
Best regards,
[Your Name]
Sales Director
Chengdu Yuxi Electronics Tech Co., Ltd.
WhatsApp: +86 [XXX] | WeChat: [ID]
2、样品到达前一天，提醒客户注意查收，附上一些温馨小贴士，如样品的使用方法和保养建议等，让客户感受到我们的细心和专业；
案例：
Subject: Your LED Night Light Sample Arrives Tomorrow – Claim Your Discount Now
Dear [Client's Name],
▶ Delivery ConfirmationYour order (SR84779TC6) will arrive tomorrow as scheduled. Final tracking update: [DHL Tracking#] shows "Out for Delivery".
Product Testing Summary
Safety Compliance: Passed IEC 62471 photobiological safety test (Report#: YX2023-LED-05).
Durability: 10,000 on/off cycles tested with ❤️% lumen depreciation (per LM-80).
Environmental Stress: Operated normally at -20°C to 50°C in humidity chamber (72hrs).
▶ Exclusive OfferConfirm PO within 7 days to lock in:✅ 5% discount on first order✅ Priority production slot for orders >50............. 原文转载：https://fashion.shaoqun.com/a/2073666.html
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